On September 4th, 2013, a PSO2 update was released to the public which had the unfortunate side effect of deleting files from the victim’s hard drive. The development team promptly responded to the problem and can confirm as of yesterday, the PSO2 updater is working correctly and is no longer erroneously deleting files outside of PSO2.
Sega is deeply sorry for the trouble this has caused and after continued discussion have decided to give players the following response:
- To compensate for those affected by this issue, Sega would like to distribute either a voucher worth 5000 Yen, or 10,000 AC of in-game currency.
- They would also like to get in contact with the affected players individually.
Players who encountered the bug will have the opportunity to fill out a form that will be released in a few days. The staff will also announce some form of compensation for all PSO2 players which will be posted at the official site sometime in the future.
GameGuard Error Codes
There is currently a bug that causes Gameguard to issue the following error codes when PSO2 starts; 340, 350, 360, 361, and 380. If you received any of these error codes, you must delete the GameGuard folder located inside PSO2′s installation directory.
First, head to the pso2_bin folder found in your PSO2 installation directory
- C:\Program Files (x86)\SEGA\PHANTASYSTARONLINE2\pso2_bin
Then, delete the the folder titled “GameGuard” and restart the game.
(Error Code 2000) Makeover Counter Sticker Bug
There’s currently a bug that causes stickers to not show up in the Makeover Counter. Because of this bug, previously registered tickets may appear as if they were unactivated. Please try not to reactivate the same ticket again. Once they fix this issue, you’ll be able to reselect the stickers at the Makeover Counter. The development team also plans to distribute tickets for stickers that were reused on accident.
In addition, players affected by this bug may see “Error Code: 20000″ whilst leaving the Makeover Counter. This bug affects the following stickers:
Sticker List
- ＰＳ２５周年ステッカー PS25th Anniv. Sticker
- 電撃警備保障ステッカー Team Dengeki Security Sticker
- ゴシックステッカーＡ Gothic Sticker A
- ゴシックステッカーＢ Gothic Sticker B
- ゴシックステッカーＣ Gothic Sticker C
- カテドラルステッカーＡ Cathedral Sticker A
- カテドラルステッカーＢ Cathedral Sticker B
- カテドラルステッカーＣ Catherdral Sticker C
- クーガーブランド Cougar Brand
- ヤクシャブランド Yakusha Brand
- メディカルステッカーＡ Medical Sticker A
- メディカルステッカーＢ Medical Sticker B
- アークスＧＰ２０１３ ARKS GP 2013
- ホワイトフラワー White Flower
- ブラックフラワー Black Flower
- ホワイトパイレーツ White Pirates
- ブラックパイレーツ Black Pirates
